Privacy Policy

Information we collect
We collect personal information through our contact form. The information that you provide us through this form may be used to respond to you and may  assist us on how to better serve you.

Use of Cookies
We use cookies to help us determine who is visiting our site to use in our marketing campaigns. We may collect data about the type of computer, including IP addresses, operating systems browser types, as well as language, age, gender and country. We are not able to identify any individual from data collected by cookies.

How we use the information we collect
We use the information collected via our website in the following ways:

  • To improve visitors experience when using our website.
  • Being able to reply to emails when people submit questions in our contact forms
  • Allowing us to contact you over the phone with the phone number you have provided us
  • Staying in communication with you during our project collaboration

Disclosure of your personal information
Your information is available to Softshell Design staff in order to provide you with the best services during and after our project collaboration. Not all information is available to all staff, but only the relevant information needed in order to conduct their jobs.

Security of your personal information
The Language House TEFL (TEFL Language s.r.o.) takes all appropriate steps to protect your personal information. All personal information collected is stored securely on databases with secure internet protocols to protect personal data collection. Only select staff of Softshell Design can access this information with a secure login and password. Our website and forms are encrypted using SSL technology.

How long is your personal information stored
Personal information is stored indefinitely in order for us to provide you with continued support and guidance, unless you request your information to be deleted, in which we will do so immediately. If you ever wish to see the data that has been collected via our websites forms, we are happy to provide that information to you.

Cookies are small pieces of data sent by a web server to a web browser, which enables the server to collect information from the browser. Softshell Design uses cookies to learn about browsing patterns and demographics of users, without being able to identify any individual. This information is used for marketing research and to improve our website for viewers.

Personal information is not stored in the cookies that are issued by the Softshell Design website. Any information stored via cookies is an anonymous identifier and therefore cannot identify any individual.

You may disable cookies in your browser but his can affect the usability of our website.

Accessing your personal information
To obtain a copy of your personal information that we store, to update the information, or to request that the information be deleted please email website administrator,  Jessica Santa-Cruz

Changes to this Privacy Policy
This Privacy Policy may be updated and any changes will be published on this website. If you do not agree to the Privacy Policy at any time, please do not use our website in any way, including filling out forms with your personal information.